Contact form data
EBSoft may collect details submitted through contact forms, including name, email, business name, website or store URL, service needed, budget range, timeline, and project details.
Privacy Policy
Draft privacy policy for EBSoft. This page is a practical starting point and is not legal advice.
Draft policy notes
Effective date: replace with final launch date. Review this page before public launch.
Support request data
Support submissions may include app name, issue type, urgency, screenshots, Shopify store URL, browser or device details, and permission to contact.
Shopify store information
If a store URL or app support information is submitted, EBSoft uses it to understand the enquiry, troubleshoot issues, or assess requested work.
AI processing note
Where AI tools are used to summarize enquiries, draft replies, or support product workflows, EBSoft should review output before sending, publishing, or applying changes.
No intentional sale of personal information
EBSoft does not intentionally sell personal information. Future analytics, form, or support tools should be reviewed before public launch.
Contact
Privacy questions can be sent to support@ebsoft.com.au. Replace this placeholder if a dedicated privacy address is created later.
Need to ask about privacy or data handling?
Use the contact page or email support@ebsoft.com.au until a dedicated privacy contact is configured.